Shipping & Returns

Prices and availibility

All prices on this webpage include 21% VAT. Prices and availibility of the products of Agudee are valid except ending of stocks or typographic errors. Orders are considered in the strict succession of reception. In case of no availibilty of a booked product, the order of the client is canceld after informing her/him; except the case when it is impossible to contact the client and a substitute with similar characteristics is suggested.

Delivery time

The delivery period of each item depends on the availibility of the stock itself. The items in stock are delivered in a period of 2-4 days. In case of any incidence with regard to the adherence of this delivery the client is gonna be informed. The items which are marked with the symbol “OUT OF STOCK”, are delivered depending on availibility of the stock of the artists, which should be a period of 7 to 20 days, aproximately. Agudee send a note informing about this delivery period once the order is completed. From the moment when Agudee disposes the item, it will be sended with track number. The delivery time starts at 00:00h following the realisation of the order, except saturdays, sundays and holidays. In case the product arrives in damaged or defective conditions because of the transport, it will be changed for the same product in a perfect state without any additional cost, subject to the condition that we will be informed about the incidence up to 24 hours after receiving the order.

Cost of delivery

All the orders delivered in Spain will have the cost of 8,50 € in terms of charges for postage and packaging.

All the orders whose delivery is abroad will have the following costs:

22,- €: Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxemburg, Poland, United Kingdom, Czech Republik and Sweden.

40,- €: USA and Canada

54,- €: Argentina, Bolivia, Brasil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic, Uruguay and Venezuela.

All other countries please contact us for more details!

Refund and replacement

The ultimate ambition of Agudee is the satisfaction of our customers. That is why we want to be sure that the item you purchased in our shop comes up to your expectations. If this is not the case you dispose of 48h, to count upon receipt of the goods to send them back. Just give us a call or send us a note and dispatch the product with your prefered company to our adress:

Agudee, Julia Oduro-Boadi C/Petritxol 1, 2° 2ª, 08002 Barcelona

The recompense of the purchase is carried out, in any case, upon receipt the products in our studios. Antecedent survey of the state of the goods, which should be without beeing weared and in the original packaging, the recompense of your amount is done (costs of sending not included) in form of a voucher for future purchases. In case of a refund of an item which is not in the mentioned state, it will be sended back to the client; moreover collecting the correspondant postage.

No refunds are accepted in case of custom-made pieces (including weddingrings).

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